I just finished reading the book The Advantage: Why Organizational Health Trumps Everything Else in Business (2012) by Patrick Lencioni. We will be discussing it as a leadership team next week. I am always wary about the title “leader” since I think it is often misused, misrepresented and misappropriated; however, in my study of this book I came across an interesting point made by Lencioni:
Leaders should see themselves as “Chief Reminding Officers.”
As leadership, it is important to lead by creating clarity and over-communicating clarity. As a professional communicator, I relish the idea that leadership needs to be clear and consistent in messaging and coherent with how those messages take shape in the day to day operations of an organization.
Whether chaos or clarity reigns, leadership can contribute to organization health by being “Chief Reminding Officers” – helping members of the organization understand what is important, what is priority and what they/we should be focusing on.