Category Archives: Community

Bread & Purpose

Aristotle said “Where your talents and the needs of the world cross; there lies your vocation.”

This statement applies just as much to one’s profession as to one’s purpose. It crosses real and perceived work and personal boundaries. It applies to organizations as well as people. It ties to a purpose where others can thrive and grow. What you produce has merit; has purpose; helps fulfill the needs of another.

A few months ago I met Sara an artisan bread mak7XXAWNH3SBer. She loves making bread and takes pride in her creations. She tests new processes, times, temperatures and ingredients. She is extremely good at what she does; making bread. She is extremely good at filling a need; making wholesome creations that help people feel special, loved and cared for. She makes bread that fills our bellies as much as our souls.

The “market” may be saying that people buy bread from factories and where and when it is convenient for them; or maybe that the business purpose of small ventures should be to be acquired and to grow. To sell as much as they can. To make a profit or to make a million more of something.

But there is a group of clients and friends that crave this particular bread maker’s creations. A tribe of people that don’t want to buy bread the “usual” way,  and that waits for the next iteration of the barley loaf or multigrain sourdough.

Her work, her art, her talent and her passion collide with an unwavering need. It may be a niche market, an unconventional need, but it exists and it is important.

When you find your talent and where it fits in the world, hold onto it; although it may take on many forms, locations and iterations, it is what truly makes us unique and human. It is your gift. Your bread. Your purpose.

-EMC

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2018: 3 nuggets of wisdom to start off the new year

I spent the holidays at home in Quito, Ecuador this year. I read, I wrote and I learned some really interesting things through in person conversations and online courses. In short, I became a little wiser as I rang in the new year! I share 3 nuggets of wisdom that represent my first post of 2018. May the new year bring you health, connections and opportunities to be present!

Young Women Travel Together Concept

Health is the basis for growth.

In all aspects, staying healthy is preferable to dealing with health consequences after the fact. This applies just as much to organizations as to personal physical health. Health is a smart medium/long term strategy.

Connections are gold.

Connections create opportunities that would otherwise not exist. After posting a note about this on LinkedIn last week, I received an overwhelming response from people (some connections, some not) all over the world. Connectors connect interests resulting in value creation and problem solving. Without connections (and the platforms and people that connect), innovation and growth would not be possible. Blockchain (and distributed ledger) provide some interesting opportunities for transparency, connection and efficiencies.

Being responsible means you are response – able.

Even if we are trained to blame others or the weather or some third party when faced with something we are unable to accomplish, doing so means that we are giving up our ability to provide a solution or “own” the situation. Taking responsibility even when other factors played a significant part, means we are “response-able”; a great takeaway from philosopher Fred Kaufman.

Happy 2018!

-EMC

 

 

 

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Peter Drucker and Education: It’s About Human Beings

Last month, I had the privilege of representing the region of Latin America at the Global Peter Drucker Forum in Vienna, Austria. The Forum is in its 9th year and as a former Drucker Challenge winner and writer for various magazines in Latin America, I was invited to participate and dialogue with some of the world’s leading management thinkers sharing ideas around the theme of “Growth and Inclusive Prosperity.” It strikes me, in symposiums such as this one, how conversations seem to lead back to education and learning: as formative and as restorative ways of improving our society and our organizations.

Peter F. Drucker was born in Austria 108 years ago. He passed away in 2005, but he has been almost unanimously claimed in the media, the business community and academic circles as the “Inventor of Management.” His work (including over 40 books and papers) guides most modern management practices and many of his ideas and concepts – such as “Management by Objectives” or “Knowledge Worker”– are part of our daily lexicon.

He was a teacher, professor, writer and consultant. He worked with large multinational companies as well as public sector institutions, schools, think tanks and entrepreneurs. He grew up in Vienna in a traditional prosperous Viennese family surrounded by philosophers and thinkers. He moved to Hamburg and Frankfurt to study at the age of 18. There he met esteemed economists and thinkers such as Hayek, Mises and Schumpeter.

Drucker’s education and thinking were characterized by an exposure to a wide range of ideas, personalities and schools of thought. Being of Jewish origin, Drucker moved to England in 1933 and later emigrated to the USA. In the US, he found a force driving social development: US corporations becoming global players in an industrial society. Working with corporations like General Motors, Drucker was keen to share his brilliant ideas about the importance of management; not simply from the point of view of efficiencies and productivity, but as a practical discipline that supports and furthers work in (and for) community and society.

At times, “leadership” has so taken over our thinking and our organizations that we sometimes forget about the importance and beauty (Drucker called it “Liberal Art”) of management. As Drucker said: “Management is most and foremost about human beings.” When we place human beings at the heart of what we do, we are able to make the decisions that drive impact and social change. This resounds with most teachers and educators I know and I have the privilege to work with. Management is a means of driving organizations forward by thinking through and planning for the best possible outcomes; it is not about money or “shareholder value” but rather about the impact your organization has on society and on the world; and sometimes it starts with one person.

GPDF17. Photos courtesy: Peter Drucker Society

The Global Peter Drucker Forum honors the work and ideas of Peter Drucker. Designated the “World’s Management Forum,” it takes place every year in Vienna in honor of Peter Drucker and is comprised of several plenaries over the course of two days. The sessions involve authors, consultants, directors, entrepreneurs and students presenting their ideas around particular topics and themes; issues of relevance to business and the management of organizations. While education and learning was a constant topic of conversation, one session in particular, “Applying new lenses to look at the challenges of our time,” was particularly enlightening from a learning perspective. Sarah Green Carmichael (Senior Editor of Harvard Business Review), Hal Gregersen (Executive Director of the MIT Leadership Center), Thomas Wedell (Partner at The Innovation Architects) and Roger L Martin (Director at the Martin Prosperity Institute, #1 on the Thinkers 50 list and author) talked about the “problems” we are trying to solve as leaders and society and that often it is the frame from which we see the problem as more of the issue than the problem we are trying to solve. Wedell talked about spending more time understanding the problem and less time trying to solve it while Gregersen characterized those people that ask catalytic questions and seek out situations where they are wrong as the most successful individuals (employees, leaders or managers) in driving their organizations forward. In other words, our fascination with certitude – and the idea that our view is the only one that matters – is the driving force behind ineffective management of organizations. Looking for the questions to ask is a directly correlated with moving out of comfort, certitude, bubbles of isolation and with embracing what we may find uncomfortable – silence, distinct environments, injustice – in order to make positive change.

Fellow Canadian, Roger Martin, has written several leading business management and strategy books including The Opposable Mind (2007). Former Dean of the Rotman School of Management in Toronto, Martin now runs the Prosperity Institute and along with other participants at the Drucker forum calls for a transformation in business education.

This is where we come in. As educators, administrators, managers and leaders, there is a resounding call to make our organizations more human and more human centric. The “how” is really up to us but I would venture that there are some pearls of wisdom in the works of Peter F Drucker; not as the “guru of management thinking” as he is commonly referred to but as the teacher and human being who returned to basics and touched the world of management thinking with simple phrases such as: “don’t tell me what … tell me what you are going to do on Monday that’s different.”

-EMC

 

 

 

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Savvy Saturday October 21, 2017

Today’s savvy thought comes from Peter Drucker and from one of the objectives of the Founder of the Global Peter Drucker Forum, Richard Straub. As I prepare for the upcoming Forum in Vienna in just a few weeks, I am also pondering the theme of the Forum: Growth and Inclusive Prosperity.

Marketing is enthusiasm transferred to the customer.(2).png

 

 

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Savvy Saturday February 11, 2017

To plant a garden is to believe in tomorrow.

-Audrey Hepburn

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Failure…yet again

Earlier this year I opened an article with an interpretation of a line from Arthur Ransome’s book Swallows and Amazons: “Better dead than duffers.” I have studied the cult of failure as part of my consulting practice and to help my clients understand how and if “fail fast, fail often” makes for a higher overall result.

I have spent the last week on vacation and continue to see this topic pop up in business articles, TED talks, presentation and discussions within my social networks. If you have the opportunity, pick up the December issue of Harvard Business Review where research around the “80% of companies that existed before 1980 are no longer around” idea is well diagnosed and ties into the discussion of creative destruction and “fail fast fail often”.

The purpose of this post today is a short reminder that mistakes are the “necessary evil” (as PIXAR’s Ed Catmull says) of companies who innovate, transform and disrupt. The evil or pain from the failure becomes less when value is extracted from the experience. Think about it.

Do you remember having skinned knees as a child while trying to ride your bike or learn to rollerskate? Did the pain lessen when you first took the freeing ride on your own?

Failure in business is exactly like that. If you extract maximum value from failure than although you might not have “failed fast” or don’t want to “fail often” you will have maximized the overall result of the project or the innovation bringing benefits to your organization.

All the best in 2017! May this coming year be filled with health, wealth and happiness.

-EMC

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On Maneuver…

In international business, like in politics, local guides or experts are key to obtaining advantages in new markets. Here, two excerpts from the Art of War:

Sun Tzu:

Those who do not use local guides are unable to obtain the advantages of the ground.

Li Chang:

We should select the bravest officers and those who are most intelligent and keen, and using local guides, secretly traverse mountain and forest noiselessly and concealing our traces…we concentrate our wits so that we may snatch an opportunity.

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Keep on going…

This blog has been over two years in the making. At the outset, I sought to link management theories to best practices in Latin America. I have endeavored to provide inspiration to entrepreneurs, managers, leaders and decision makers that will make their organizational efforts resound with people and, in particular, users in Latin America.

For me, as Esther Clark and Founding Partner of Hipona Consulting, it has been a journey of exploration and learning. There are weeks when it is hard to find inspiration in the world around me. It is also difficult to find examples of leaders in real life; even when I know those leaders exist but are barred from acting like leaders because ego, legacy, comfort or other factors in their personal or professional lives. That’s why I think this blog and the messages I relate are important.

While I journey towards new professional challenges, I urge you to come along with me. To “keep on going” towards promoting better management practices, exploring new markets or focusing more on the clients we have. From my side, I will be refocusing this blog to serve my clients better and to share what I have gained for working with boards and executives (and entrepreneurs!) in Latam: connecting interests.

Thank you to my loyal followers and for your comments and engagement over the years.

-EMC

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Forgiveness

Recent events made me reflect on forgiveness; why can’t the word forgiveness have more presence in our world?

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Our society was founded on great movements with visionary leaders that embraced the essence – and benefits – of forgiveness to build relevant communities, businesses and families.

There are many leaders that choose forgiveness over revenge, hate or indifference; the Civil Rights movements in the US, the anti-apartheid movement in South Africa and Gandhi’s peaceful revolution were all sparked by a shared belief in non-violent protest to change the status quo. Forgiveness can cross geographical, religious, racial, social, political, and economic barriers. It can even transcend time. Leaders like Nelson Mandela, Mahatma Gandhi and Martin Luther King became incredibly powerful by choosing to forgive. They forgave to be at peace with the present. Whatever happened to them or to their ancestors, they did not believe that ignoring the problem or encouraging hate was the answer. The answer, for them, was forgiveness; it was an action they could take – and they encouraged others to take – that would have a positive influence on a better future. The profound act of forgiveness made them visionary leaders.

I live in South America and far removed geographically from recent events in Europe and Asia. Nevertheless, I know community and business leaders who are victims of crime, of discrimination and of corruption. Some of them live with the expectation that the same negative things will happen to them again and some believe that their future can be different. It could be described as the difference between the fixed and growth mindsets. Naturally, there are also those people that are on the fence about their future; like most human beings, they experience moments when they are positive about the future and others when they keep thinking about the immitigable risks. I believe the gap between the two groups of people (or different feelings within the same person) is bridged by a simple phrase: “I forgive.”

“I forgive” is about creating peace with the present so that we can be open to new experiences. Forgiveness is personal because it has an impact on our lives even if the event happened long before we were even born or only yesterday. Making peace with ourselves and with people around us means acknowledging these terrible things – directly or indirectly – and making the decision that while events like these define part of our lives, they are not all defining, all-encompassing and all being. Human beings are bigger than the terrible things that happen to us and we can make change happen. Things can be different. Just like the brave leaders mentioned before, we don’t have to accept the status quo.

Maybe, just maybe, it is cool, it is relevant, and it is positive to forgive.

My idea is simple – say “I forgive”, post it, share it, write stories about it, make videos, take photos, make music, create art. Get the word “forgive” out there.

If we restore the word forgive to our vocabulary and to our lives, we can use it as an opportunity to build healthier businesses, communities and families. If we talk about building a better future for our children or future generations, forgiveness must be part of it.

– EMC

 

 

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